Travelers Protea Shipping Policy

 

Shipping Policy

Welcome to Travelers Protea! We are dedicated to providing you with a smooth shopping experience and prompt delivery of your orders. Please read our shipping policy carefully to understand our processes.

1. Processing Time

• Order Processing: All orders are processed within 1-5 business days. Orders placed on weekends or holidays will be processed the next business day.
• You will receive a confirmation email once your order has been processed and is ready to ship.

2. Shipping Methods

• We offer the following shipping options:
  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.

3. Shipping Rates

• Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method.

4. Delivery Time

• Delivery times may vary depending on your location and the shipping method chosen.
• Please note that once your order is shipped, we cannot guarantee delivery dates due to potential delays with carriers.

5. Tracking Your Order

• After your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online.

6. Contact Us 

• If you encounter any issues with your order please contact us at travelersprotea@gmail.com or through direct messaging on Instagram @travelersprotea within 1-3 business days of receiving your order. We will work with you to resolve the issue promptly.

We appreciate your support and look forward to delivering your order! Thank you for choosing my small business