Travelers Protea Shipping Policy
Shipping Policy
Welcome to Travelers Protea! We are dedicated to providing you with a smooth shopping experience and prompt delivery of your orders. Please read our shipping policy carefully to understand our processes.
1. Processing Time
- Order Processing: All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email once your order has been processed and is ready to ship.
2. Shipping Methods
- We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
3. Shipping Rates
- Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method.
4. Delivery Time
- Delivery times may vary depending on your location and the shipping method chosen.
- Please note that once your order is shipped, we cannot guarantee delivery dates due to potential delays with carriers.
5. Tracking Your Order
- After your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online.
6. International Shipping
- Sorry, We are not processing international orders at the moment.
7. Order Issues
- If you encounter any issues with your order (e.g., damaged or incorrect items), please contact us at travelersprotea@gmail.com or through direct messaging on Instagram @travelersprotea within 1-3 business days of receiving your order. We will work with you to resolve the issue promptly.
8. Returns and Exchanges
- For information regarding returns and exchanges, please refer to our Return Policy
9. Contact Us
- If you have any questions about our shipping policy or need further assistance, please reach out to us at:
- Email: travelersprotea@gmail.com
- Instagram DM: @travelersprotea
We appreciate your support and look forward to delivering your order! Thank you for choosing my small business- Moen